Refund & Cancellation Policy

Effective July 1, 2026 · Version 1.0

Overview

This policy explains how free trials, billing, cancellations, and refunds work for SkateTracker subscriptions.

Free Trial

New customers receive a 14-day free trial. Cancel before it ends to avoid charges.

Subscription Billing

Monthly: CAD $39/month regular price. Early-bird rate: CAD $29/month. Annual: CAD $390/year. Subscriptions renew automatically until cancelled. Payments are processed securely through Stripe.

Cancellation

You may cancel at any time. Access continues until the end of your current paid billing period. Future renewals stop after cancellation.

Refunds

Subscriptions are generally non-refundable. We do not provide partial refunds for unused time, early cancellation, or forgetting to cancel before renewal, except where required by law or at our discretion.

Failed Payments

Failed payments may result in retries, notification, temporary suspension, or cancellation if payment is not received.

Data Retention

Cancelled accounts are retained for 60 days, during which you may reactivate or request an available data export. After 60 days, data may be permanently deleted.

Contact

Akomplis Studios Inc. · dave@skatetracker.app