Terms of Service

Effective July 1, 2026 · Version 1.0

1. Welcome

Welcome to SkateTracker. These Terms of Service ("Terms") govern your access to and use of SkateTracker (the "Service"), a cloud-based software application owned and operated by Akomplis Studios Inc., a company incorporated under the laws of British Columbia, Canada ("SkateTracker," "we," "our," or "us"). By creating an account, starting a free trial, purchasing a subscription, or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use SkateTracker.

2. About SkateTracker

SkateTracker is subscription software designed to help skate sharpening businesses manage customer information and sharpening records. Features may include customer profiles, skate information and preferences, sharpening history, punch card tracking, pickup notifications, reminders, operational reports, revenue summaries, and shop activity tracking. Features may change over time.

3. Eligibility

You must be at least 18 years old, legally able to enter agreements, and authorized to act on behalf of your business.

4. Your Account

You are responsible for maintaining your account security and all activity under your account.

5. Subscription Plans

Monthly: CAD $39/month regular price. Early-bird rate: CAD $29/month. Annual: CAD $390/year. Prices may change with advance notice; any change takes effect on your next renewal.

6. Free Trial

New customers may receive a 14-day free trial. Unless cancelled before expiry, your subscription automatically begins.

7. Billing and Automatic Renewal

Subscriptions renew automatically until cancelled. Payments are processed securely by Stripe.

8. Cancellation

Cancel anytime. Access continues until the end of your prepaid term.

9. Refund Policy

Subscriptions are generally non-refundable except where required by law.

10. Customer Data

Your business owns its customer data.

11. Access to Customer Data

We may access data only for support, troubleshooting, maintenance, security, or legal compliance.

12. Data Storage

Customer data is stored using Supabase.

13. Data Retention

Cancelled accounts are retained for 60 days before permanent deletion.

14. Acceptable Use

No illegal activity, malware, hacking, reverse engineering, account sharing outside your organization, or abusive automation.

15. Intellectual Property

The software and all intellectual property remain the property of Akomplis Studios Inc.

16. Third-Party Services

We rely on providers including Stripe and Supabase.

17. Notifications

Email and SMS delivery is not guaranteed.

18. Reports and Analytics

Reports are informational only and should not be relied upon as accounting or tax records.

19. Service Availability

The Service is provided as available with no uptime guarantee.

20. Suspension and Termination

Accounts may be suspended for non-payment, fraud, abuse, security concerns, or violations of these Terms.

21. Disclaimer of Warranties

The Service is provided "as is" and "as available."

22. Limitation of Liability

Liability is limited to subscription fees paid during the previous 12 months.

23. Changes to These Terms

We may update these Terms with reasonable notice.

24. Governing Law

Governed by the laws of British Columbia, Canada.

25. Contact

Akomplis Studios Inc. · dave@skatetracker.app